Get access to 445+ templates that can help you improve all facets of your inbound marketing efforts — from content planning to infographic design.
Sourced through Scoop.it from: blog.hubspot.com
Get access to 445+ templates that can help you improve all facets of your inbound marketing efforts — from content planning to infographic design.
Sourced through Scoop.it from: blog.hubspot.com
In my previous post, I covered what influencer marketing is, how to develop an influencer marketing strategy and how to find the right influencers using the free methods already at your disposal. However, the free methods do take more time to research and organize, which is why this post will help non-profits find the affordable and easy-to-use influencer identification tools that will help them save time on their influencer marketing campaigns.
You can sign up for Trendspottr Alerts as a freemium service to get alerts. Each alert is organized by content, the level (whether it’s elevated, high or extreme) along with accompanying analytics and the overall positive, neutral or negative sentiment on each alert. Once you set up a search query, TrendSpottr will detect any exceptional trending activity for your search query, which can include influencers who have been sharing content about your cause. TrendSpottr Alerts will also send you real-time email alerts that contain trending content that has high potential to go viral.
Not only will it enable you to find influencers who are speaking about your cause, you can also monitor news on your organization and stay on top of emerging news & trends.
In order to create & manage more than one custom alert, you’d have to look at one of Trendspottr’s subscription plans, which start at $49/month with a free 7-day trial.
Awario refers to itself as a social media and web monitoring tool but the great thing is that you can apply the monitoring directly to influencer research. If you’re looking for people who have mentioned your brand, you can sort it by reach to find the most influential people who are posting about your brand.
You can set up ongoing monitoring alerts for specific keywords and you can view them as influencer reports that will allow you to see the most influential accounts for that topic over time. So you can find influencers in real time and consider to stay on top on who is influential over time. You can also track mentions for keywords in any language, any given location and all across the web. The powerful analytics engine allows you to track the growth in the number of mentions and their collective reach, sort mentions by positive, negative and neutral with sentiment analysis and analyze progress.
You can sign up for a free 2-week trial and the most popular starter plan at $24/month allows you to monitor 1 project with 30,000 new mentions/month with 5,000 stored mentions per alert and you’re allowed to create 3 mention alerts.
Klear is currently one of the most sophisticated influencer search engines on the market. You can search for influencers on all major networks such as Instagram, YouTube, Facebook, Twitter & blogs, with detailed audience demographics such as interests, geography and level of influence. You can analyze 5 years of historical data for any influencer on their influence & engagement levels on each platform, what their true reach is on a given topic and what the top demographics are among their engaged audiences.
Using the top demographics, you’ll be able to dig through each influencer’s network to find other like-minded influencers and manage all of them through Klear’s user-friendly CRM system. You can contact influencers through the system and monitor each campaign. Metrics for each campaign can be monitored via performance reports that contain real time tracking for mentions, engagements and true reach.
The free plan will give you limited access to search for influencers through a finite number of social media platforms. To gain full access, you’ll have to schedule a product demo through Klear.
On Buzzweb, you can search for influencers based on different demographics such as age, gender, location and interests. The tool will allow you to reach out to influencers separately or through an influencer list. Top-rated micro and medium influencers with 5k-400k followers are verified and handpicked by Buzzweb and filtered based on location, demographic and average engagement rates with their audiences.
You can use the dashboards to check on campaign progress including overall engagement levels (likes, shares, comments) as well as how many bloggers are currently working on content for you and which ones have yet to be approved. You don’t have to pay the influencers until you approve of the content.
Through comprehensive campaign analytics, you’ll be able to obtain thorough audience insights such as demographics, language and brand awareness. You can also monitor your key account indicators such as engagement, followers, rate of unfollows and prohibit fake accounts from following your account. Blocking fake accounts will allow you to raise the price of your sponsored posts and monitoring post popularity will give you a better understanding of the type of content your audience responds to.
The most popular package for $19/month allows you to search 100K influencers, create 10 influencers lists with 100 contacts/platform and do group outreach. You’ll also be able to monitor follower & engagement growth, obtain audience insight reports and receive growth recommendations and comprehensive campaign reports.
Subscribe to GlobalOwls for more information on non-profit marketing, including ideas on unique fundraising events, email marketing tools and cost-effective online fundraising and follow me for more information on marketing tools, social media marketing, blogging/freelance writing and publicity tips!
As you might remember, I’ve previously covered a list of easy to use, inexpensive/free online tools that non-profits can use to create amazing visuals. This time, however, I thought I’d take a step further and focus on how non-profits can generate infographics to grab the attention of their audiences.
Infographics take visuals one step further by providing engaging and important information in an easy-to-read and easy-to-share format. Infographics also have one of the highest ROIs when it comes to content marketing and one of the longest lifespans on social media, receiving social shares long after they first went live. Best of all, you don’t have to start from scratch when it comes to creating compelling infographics. You can re-purpose your blog posts and articles, using some of the affordable, easy-to-use online tools on the market to do so, supercharging your organization and your cause.
This post will focus on the types of infographic templates every non-profit should have in their toolbox and some of the most popular intuitive and affordable online infographic tools on the market.
Types of Infographic Templates
Problem or Pain Infographic
This is an infographic that focuses on the problem that your non-profit can solve. How you address the problem is usually answered in your mission statement. But how do you do that in infographic format?
You could show the problem in numbers, if you have data that’s compelling. Visualizing the problem with a chart or showing the numbers off in large font could definitely help audiences understand the problem better, such as the above example on the global education crisis.
Unique Solution Infographic
The second infographic template focuses on how your non-profit has a unique value proposition or solution to the problem. The more you can articulate your organization’s strengths and how unique it is, the more compelling the story becomes. Check out the great infographic from World Vision on how a goat can help a needy family.
Impact or Success Infographic
The primary purpose for this infographic is to show your audience and donors the kind of impact their contributions are having. Sharing success stories on how effective a campaign was and personal stories from the very people your non-profit is helping can really give your donors the big picture on where their contributions are going and who exactly they’re helping.
Annual Report Infographic
Turning the annual report into an infographic allows your audience to easily understand the key metrics and milestones-and share it on social media, extending your organic reach. Pick some key metrics to highlight such as amount donated, number of people helped as well as details about impact and the finances.
This infographic has campaign specific information that will get your audiences to spread the word, generate buzz and hopefully increase your chances of meeting your targets. This infographic should have key information on what the campaign about, what the time frame is, how people can share the campaign and clear calls-to-action on how to donate.
Make sure you keep up the buzz with periodic campaign updates so that your donors know exactly how the campaign is going. Also, don’t forget to add your call-to-action, whether it’s asking viewers to donate by clicking on the link, sign up for a newsletter, share the infographic on Twitter with a branded hashtag or ask the viewer to go a specific landing page for more information.
Now that you know what kind of infographic templates you should add to your content library, let’s look at some tools you can use to make infographics.
This tool makes it easy for you to create and customize infographics with its templates. You can register for free and use the 600+ templates to create infographics, posters, flyers, reports and presentations. You’ll have access to fully customizable interactive charts and maps and 1000s of free icons and images inside the infographics editor.
You’ll also be able to password protect your infographics, download and email them or share with the world through social media and embed them inside your blog.
The non-profit package at $39.99/month USD will give you access to 600+ templates, 1 GB image uploads, HD image and PDF exports, custom color schemes and animated icons.
This free to use, open source tool allows you to build visually rich, interactive timeline infographics using nothing more than a Google spreadsheet. Pick fundraising campaigns and events that have strong narratives and mark each event in the campaign as a key milestone to reaching your goal to make it more compelling for your audiences.
This free tool includes over 100 fonts, millions of free images, thousands of icons and 100s of professionally designed infographic templates. You can also create your own layouts by mixing and matching pre-designed content blocks from Visme’s library.
You’ll get access to 20+ chart templates, professional tables and the ability to connect to live data. You’re even given the ability to make the infographic more interactive by inserting video and audio clips, maps, polls and surveys.
This web-based infographic tool offers you a range of easily-customizable templates to start with, along with access to a library of arrows, shapes and connector lines and different typefaces, colors, styles and sizes. You’ll also be able to upload your own images and position them in the infographic template with one click.
With the free account, you’ll have access to 25 stock photos, 4 charts, 10 fonts and 10 high quality premium templates. With the pro account (which is $3/month), you’ll get access to 321 high quality premium templates, 300,000 stock photos, 20 premium charts, 112 fonts, priority email and chat support and live training workshops.
Simple and easy to use, this infographic tool allows you to choose from templates, themes and hundreds of charts and icons. You can also upload your own images and backgrounds or adapt a theme to suit your brand and even animate the images.
You can sign up for free but the premium non-profit plan at $10/month (50% off) will give you access to premium themes, templates, charts & icons along with privacy controls and ability to export to PDF and PNG.
Subscribe to GlobalOwls for more informative posts on marketing strategies specifically for non-profits (including tips on email marketing, unique fundraising events and cost-effective online fundraising ideas) and follow In Retrospect Writing Services for everything related to PR, social media campaign strategies, tips and writing tools.
In a perfect world, you’d have all the time in the world to create compelling and informative content that lets audiences know who you are and what you’re passionate about. But, as we know, running a business takes time and energy and producing original content takes time that you might not always have.
Fortunately, you don’t have to start from scratch. Not only is it a good practice to re-purpose your content (which will be featured in a later post), you can also post good quality content from others. That’s the essence of content curation.
Basically, content curation is the process of sharing valuable content that resonates with your audience. Although there’s no real hard and fast rule regarding how much content curation you need to do, many organizations abide by the 80-20 rule; 80% content curation and 20% original content.
The content you curate can definitely be used in other parts of your content marketing strategy. You can share the content via social media but also re-purpose it through summaries in your e-newsletters and blog posts. You could also save curated stories and turn them into a monthly round-up of stories to send your audiences.
Here are some ways on how content curation can benefit your non-profit organization
Sharing external content positions your non-profit as a reliable source of information on what’s going on in the industry at large. When the content you curate is specifically relevant to your audience, it shows that you’re on top of the conversations happening around you and that you’re engaging in a dialogue with the industry’s most influential organizations.
Being willing to engage with other industry experts, influencers and fellow colleagues in non-profit organizations not only expands your reach with new audiences but shows that you’re open to mutual collaboration. You’re showing your own audiences that you’re committed to providing them with the best content, whether it was written by your organization or another one.
Sharing more helpful information, even when you don’t necessarily have the time to write the information yourself, shows that you’re giving your audience what they asked for. Content curation lets you share more content with your audience-and provide them with more benefits-than you’d otherwise be able to. So win-win all around.
Content curation isn’t just about scheduling content to be shared on social media. It’s about framing the information in such a way that audiences still receive your input.
-You can summarize the main points of the content
-Give it some context so audiences know why it’s important
– Add your own opinion about the content & your organization’s perspective about why this is valuable.
This section will focus on inexpensive and/or free to use content curation tools that will help you find the right content for your audience.
Feedly’s Smart Reader allows you to organize your sources into easy-to-read feeds, which includes blogs, media publications such as Business Week and even YouTube channels.
You can even monitor news about your organization and the industry by integrating Google Alerts and searching for specific articles inside Feedly. Any relevant articles you find, say on non-profit fundraising, can be saved and read at a later date and you can easily schedule them through Hootsuite to be shared via Facebook, Twitter, LinkedIn, email and more.
You’ll also be able to create shared feeds & boards with colleagues in your organization to curate, comment and prioritize specific articles to place into your content marketing strategy.
The free version allows you to have up to 100 sources of information, 3 feeds and 3 boards for both mobile and desktop. If you choose pro for $5.41/month, you’ll have access to unlimited sources, feeds, boards and the ability to integrate Google Alerts, share to social media and save to Evernote and OneNote.
A content discovery engine, ContentGems scans hundreds of thousands of articles on a daily basis. Once you sign up for an account, you can monitor their massive database of publications and blogs for relevant content. You can filter search results based on keywords, social signals and other advanced filter settings. Based on your sources and filters, you’ll receive a comprehensive stream of dynamic and timely content that you can plug into just about anything such as e-newsletters, your blog/website and social media.
The free option allows for 1 content search with 20 RSS feeds, a weekly e-mail digest, daily content suggestions and the ability to add up to 10 keywords to search queries.
This mobile app makes it easy for you to curate content into a beautifully designed digital magazine. Once you get the app, you can ‘flip’ any article, blog post, photo or other media via a browser bookmarklet. The app automatically creates stunning layouts with all the content that look and feel like a professional designed digital magazine.
You can use Scoop.It’s active community to search for content by keyword, share curated content directly to your social channels and embed what you find on your website. The website will also display your curated content into elegant, magazine styled layouts that you can send out as e-newsletters.
For the individual plans, the free version allows you to create 1 personalized content hub/page, 1 keyword group per topic page and attach 2 social accounts to share the content on. The system will give you 10 scoops/day with basic content filtering. The pro version at $11/month allows you to create 5 content pages with 5 keyword groups per page, unlimited scoops and the ability to attach 5 social accounts. You’ll also be able to customize each page, schedule posts and check the analytics for each page.
If you love sorting information into lists and keeping content organized, you’ll love List.ly. You can gather information into useful lists which your readers can vote on, helping you to continually curate great content that audiences want to read. Whether you sign in on the website or use the iOS app, each list is photo rich and visually stunning. You can easily embed the list on your blog (via the WordPress plugin) and share it via social media.
Chances are you’ve probably seen Paper.li online, especially on Twitter. This free service is your secret weapon for content curation-it automatically helps you discover relevant content, curates it into an online newspaper and promotes the paper across the web. Best of all, it only takes a few minutes of your time on a daily basis.
The free account allows you to aggregate content from 10 RSS or social media sources, it will host your curated online newspaper and share it automatically via Twitter.
The pro account for $9 USD/month has everything the free account has but allows you to aggregate content from 25 sources and it shares your top article and web newspaper on Facebook, Twitter and LinkedIn, including business pages. You’ll also be able to drive traffic to your site with a customer call-to-action overlay, remove ads, install custom widgets, videos and photos inside the paper, obtain subscribers and more.
For more marketing tools for non-profits (such as email marketing tips), subscribe at GlobalOwls and also be sure to subscribe to In Retrospect Writing Services for strategic marketing, public relations and social media expertise
So you’ve created an amazing Twitter profile for your company, complete with an eye-catching branded cover photo and profile image. You’ve started following key companies as well as industry influencers and bloggers in order to stay ahead of the competition and keep on top of what’s new and exciting.
You’ve started sharing cool tweets and updates of new products and tools you have, cool infographics and fun events and people are responding to them and sharing them with their networks. So, everything’s great on Twitter, right?
Well, you’re gaining followers and fans but you still feel like there’s more that you could be doing to help gain more of an audience and stay ahead of the competition via Twitter and other social media channels.
That’s where I come in. With this post, I’m going to give you a few secrets on to optimize your branded Twitter page for search and then bust a few myths about marketing on Twitter along the way.
Later, I’ll also give you some tips and tricks on how to attract customers by incorporating Vine into your marketing strategy.
6 Steps to Optimize Twitter for Search
1) Keep Your Handles Spam Free
You can change your Twitter handle at any time, but make sure to keep it professional and unique. Don’t put too many numbers behind it because Google could mistake it for spam because there’s no way to differentiate between which ones are real and which ones aren’t.
2) Include Keywords in Your Bios
To improve SEO, include at least one keyword about your industry in your bio, but don’t overstuff it with keywords because it’ll look forced. A few keywords in an attention-catching bio deployed in the right way to help you increase your visibility on search results.
3) Build Your Reach
Gaining an audience of high-quality followers in important for SEO purposes. Google checks the authority of every user who’s tweeting content, so make sure you share great quality content with legitimate Twitter accounts in order to raise your search ranking.
4) Create a Subset of Keywords
Your business should have a set of keywords it tries to rank for, but not all of them translate over to Twitter. Analyze the keywords through various tools and pick a smaller subset that are easier to tweet on a semi-regular basis to raise your ranking.
5) Keep Tweets in the Safe Zone
To make sure your SEO-optimized tweets aren’t deleted when someone re-tweets them, try to aim for status update lengths of between 120-130 characters. That way, re-tweets have some leg room and you’ll also improve click-through rates (CTRs) on your tweets.
6) Fuel Your Inbound Links
Posting updates that people love retweeting will boost your optimization efforts and Google analyzes the number of followers who retweet your content and ranking your retweeted link-the Twitter equivalent of an inbound link. So make sure whatever you share catches enough attention that people want to retweet it.
Busting Twitter Marketing Myths
Myth #1: Having a Twitter Account for Longer Time Period is Better than a Shorter One
Your presence on Twitter isn’t measured by how long you’ve been a member, but the value that you provide which translates into followers and engagement. To increase your value, make sure you provide high-quality content and don’t spend all your time simply trying to sell your products and services.
Myth #2:Tweeting every second of the day is better than tweeting fewer times
Everyone knows that tweets have a short shelf life but that doesn’t mean you should be tweeting every single second. When you tweet every second, your older updates will move down your followers’ news feeds and having constant updates can irk your followers pretty quickly. So remember that tweeting too many times can irk your current fans and decrease the likelihood of getting more followers.
Myth #3: Following industry influencers is better than following customers
Many businesses will follow industry leaders to gain insights into what they think and follow competitors to keep on top of what they’re doing, but they ignore customers. Don’t ignore your customers, if they care enough to like and share your content, you should give them some of that love and respect back and reciprocate by following them to see what’s been going on.
Now that you have a better grasp of how to master Twitter, here are some tips on how to incorporate Vine into your marketing strategy
How to Incorporate Vine
By now, you’ve probably heard about Vine. It’s an app that allows you to capture and share short videos that are 6 seconds or shorter. It compliments the 140 character limit on Twitter nicely and gives you more of a chance to be creative in a shorter timeframe.
You can use Vine to expand your video library and incorporate more videos into your marketing strategy. You can also share them via your Twitter updates quickly and easily. Unlike longer videos, Vine’s ability for quick uploads and easy-to-use interface gives you the freedom to experiment with different topics and images without having to worry about video production quality.
6 Ideas to Inspire Vine Videos
1) Sneak peeks to promote an upcoming event or webinar. (ie. speaker clips)
2) Product demos featuring a particular feature or tool
3) Clips showing new gear and products in action
4) Behind the scenes look at the office culture
5) Short case studies of customers using your products
6) Clips highlighting your company participating in community events
A great way to encourage engagement with your followers with Vine is to pose a question to all of them and post the answers in the form of short and snappy Vine videos, as a video Q&A or shortened version of a Google Hangout.
Once the questions come in, a moderator will tell your followers which questions are being answered and when to expect the video. Once a video is produced, you can automatically share it via Twitter. In an hour-long Twitter chat, you can produce anywhere from 15-20 short video responses.
If you’re going to do a Vine Twitter chat, make sure you have one person monitoring responses via Twitter, one person in charge of the filming and one expert on camera answering the questions. Make sure you always have a backlog of good questions collected from Twitter on hand so you can produce the videos faster AND when you post the video make sure you use the chat’s hashtag AND include the expert’s Twitter handle.
How to Measure Twitter and Vine ROI
Twitter has two purposes that you need to be measuring: Business Generated through Leads and Twitter Database/Follower Growth.
To measure business growth from Twitter, you need to look at two elements: how many visits you’ve had to your website through links you’ve placed on Twitter and how many new contacts (ie. sign up for an e-book, enter their email addresses, contacted you) those visits have generated.
You can measure your Twitter database growth using 3 different metrics: Measure how many followers you gain from month and month (which allows you to see which campaign tactics have been working and which ones haven’t), daily follower growth and how many link clicks you’re getting from these followers. You can use a tool like TwitterCounter to help measure your follower growth over time.
Tracking Vine is a little trickier, but there are a couple of ways. You can add hashtags to status updates with links to Vine videos and hashtags are trackable using tools like TweetReach. You can then search for the custom hashtag you used for the Vine video and see how many tweets the hashtag received, how many impressions and how many people it reached. You can also see the month-to-month growth of followers on your Vine account.
Stay tuned for more posts on how to better utilize Vine and Twitter in your marketing strategies!
After hearing a lot about crisis communications case studies via social media for companies such as HMV and Burger King, I started thinking that there must be other cases out there of how companies got into some social media pitfalls and then used these lessons to improve their companies.
These examples, I thought, could help the rest of us small businesses learn how to prevent, deal with and learn from PR disasters & crisis communications situations and come out the other side as better business people.
Without further ado, here are some examples from the likes of Jet Blue, Fab.com, Kirklands & Zappos that I found, that I hope will help you become more PR & crisis communications savvy on social media.
Leader in Managing Public Image: JetBlue
In February 2007, JetBlue made the grave errors of not providing over 1000 customers with adequate information as they sat on the runway for over 8 hours at JFK due to a severe ice storm, frozen wheels & the inability to return to the gates due to a lack of availability. What made the situation even more frustrating from passengers was JetBlue’s inability to book alternate flights for many of the passengers due to the storm.
What JetBlue Did Next: Using Social Media to Mend Customer Relations
JetBlue shocked everyone by issuing a heartfelt apology. Using both traditional channels and YouTube, JetBlue’s founder and then- CEO David Neeleman issued the apology, taking full responsibility for the mishap and expressing genuine regret. He then created the JetBlue Customer Bill of Rights with the promise to handle future issues exponentially better.
Turning another PR crisis into an opportunity
When JetBlue pilot Captain Osbon experienced a mental breakdown in April of 2012, JetBlue tweeted updates and created a live-blog, keeping customers in the loop and creating the sense that JetBlue and their customers were in it together. As a result, JetBlue won first place in the consumer-decided Simpliflying Heroes, demonstrating the power of social media in turning potential disasters into PR wins.
The lesson: Use social media to respond quickly and accept responsibility for your failures
For JetBlue, by responding quickly and providing customers with real-time, honest information, even major crises like Captain Osbon’s in-flight medical emergency provide the potential for positive customer relations.
To sum up: use social media to respond quickly and honestly, while also keeping track of how your customers respond. You can simultaneously retain existing customers, cause those customers to spend more, and gain new customers who see your brand effectively engaging in customer service.
Leader in Generating Revenue: Zappos
Using Social Evangelism to Drive Revenue
Zappos allows buyers to easily share their purchases across Facebook, Twitter, and Pinterest, with impressive results across social networks. For each ‘Share’, Zappos earns $33.66 on Twitter, $2.08 on Facebook, and $0.75 on Pinterest in incremental revenue. Facilitating the social endorsement doesn’t rely on Zappos’s social media presence but rather on the social media presence of their customers.
To top their social-friendly website, Zappos also leverages social media with custom sites like Pinpointing, which utilizes Pinterest users’ posts to make shopping recommendations for them. This initiative, combined with encouraging and facilitating social sharing, allows Zappos to generate both quantifiable ROI and more comprehensive ROF (Return on Fan).
The lesson: Use customer endorsement to drive sales through social
While a strong social presence is essential for overall success, what sets Zappos apart from other companies successful in social engagement is their ability to leverage consumers to sell products for them.
Leader in Leveraging Facebook to Increase Website Traffic: Fab.com
Creating a website with social built-in
Fab.com has done everything from facilitating and incentivizing social endorsement to actually creating a live “newsfeed” on the site using Facebook Open Graph. This Newsfeed populates in real-time with user activity on Facebook, creating a constant influx of new user generated content and allowing users to browse and buy this socially shared content directly from Facebook or their website. Using these tactics, in just four months Fab was able to double its referral traffic from Facebook and expand its membership from 1.8 to 3.2 million users.
The lesson: Incorporate social media into your website
Fab. com created a website entirely integrated with the social world and doubled its user base with a large percentage of high lifetime value customers. The more social value Fab creates – such as adding recommendations based on friend’s purchases in the live stream – the more users will purchase their products and share with their social graphs.
Leader in Generating Leads: Kirkland’s
Kirkland’s spent 2011 growing their social media following with a focus on Facebook: they now have over 580k Facebook ‘Likes’. Upon reaching their desired audience size and seeing higher traffic to and increased social spending on their site, the company shifted their attention to cultivating their following by creating valuable content.
Embracing social commerce: Kirkland’s Dream Room Giveaway sweepstakes
Kirkland’s used the sweepstake entry-for-email transactional method to create great value for both fans and the company. Fans entered their basic information without ever leaving their Facebook page, combining Discovery (newsfeed), Interaction (promotion), and Transaction (entry-for-email). Using this value-creation tactic, Kirkland’s was able to gather 16,400 fan emails, 2,269 of which were new to their database.
$0.66/new qualified email address and other quantifiable benefits
The Kirkland’s Dream Room Giveaway led to over 2,000 qualified (qualifying a lead was based on the average spending for each email obtained through Facebook) new emails obtained at an average price of $0.66. More than just lead generation, the Dream Home Giveaway campaign offered returns not directly linked to monetary gains, with an increase of 40% in new Facebook ‘Likes’ and 47% more people ‘Talking about’ Kirkland’s for the month of August.
The lesson: “Free” offers in social can drive ROI with the right exchange of information
The value of social media amounts to far more than driving direct sales and managing customer relations. By creating a free offer in exchange for an email address, Kirkland’s was able to cheaply drive qualified leads, filling the sales pipeline and driving revenue further down the line.
With every single one of these case studies, you can learn not only how and what to do regarding PR & crisis communications scenarios, but also how to better leverage social media to increase web traffic, generate leads and revenue without having to resort to using promotions such as contests just to drive engagement and conversation. You can use them as a means of nurturing leads as well.
What’s your favourite case study that’s taught you something new about utilizing social media?
For more on social media tools and the importance of leveraging platforms to create effective campaigns, check out my post on Tips on How to Leverage Social Media to Effectively Promote Events.
The same primitive impulses that helped early man survive against the evolutionary odds also draws shoppers to pairs of tan suede shoes. At least that’s the theory behind neuromarketing, an emerging field that uses the tools of neuroscience to understand the secrets of the consumer brain.
By having a subject wear an electroencephalogram (EEG) cap with electrodes placed all over his/her head, it records the electrical impulses on the surface of the brain. Eye tracking goggles also reveal exactly what he’s looking at when the computer records a flash of emotion. And one agency is at the forefront of this technology in Canada.
Diana Lucaci is the founder of True Impact Marketing, which is currently the first and only neuromarketing research company in Canada that uses both EEG and functional magnetic resonance imaging (fMRI) to try to read consumers’ minds. Her company owns the EEG cap and eye tracking goggles, but must buy time with hospitals and universities to use the fMRI machine. Using both these technologies, the company measures three key metrics: engagement, attention, and memory. The company also measures levels of positive and negative emotion as well because businesses want to know if its brand elicits a particular emotional response, if it’s positive or negative at a particular point in time.
As a marketer, Diana always wanted better tools before going to market with a campaign. “When you know that a campaign requires millions of dollars and putting it together takes months and months, and the only data you have is a survey, and often you don’t even have that, so you just cross your fingers and hope that people pay attention,” she said.
All of this is just the beginning of neuromarketing in Canada. But the industry is growing. The first Neuromarketing World Forum was held last April in Amsterdam. And the Neuromarketing Science and Business Association say there are now more than 75 companies doing neuromarketing research all over the world.
What do you think about neuromarketing? Can science really help marketing? For more on marketing theories and their impacts on marketing campaigns check out my post on Maslow’s Hierarchy.